St. Marguerite Manor - Calgary
Covenant Care

Covenant Health

Site Overview

Accommodation for 102 supportive living residents.

Suite types:

  • 70 studio
  • 8 one – bedroom for couples
  • 24 Memory Care

20150827- St Marguerite Manor Brochure.pdf (Pdf)
2015/16 St. Marguerite Manor Fact Sheet (Pdf)

St. Marguerite Manor meets the various and changing needs of 102 residents and is located in the northwest community of Evanston, Calgary.  The centre features a home-like design and ensures a safe environment while promoting independence. 

Location & Contact

110 Evanspark Manor NW
Calgary, Alberta T3P 0N4
Phone:587.955.9788

Contact us by email

Supportive Living

What is supportive living?
At St. Marguerite Manor, supportive living means maintaining our residents’ independence, health and well-being. We meet the physical, emotional and spiritual needs of our residents while respecting their privacy and lifestyle choices.   Supportive living provides accommodation and support services with the goal of assisting residents to have meaning and purpose in their life.  We support residents to remain as independent as possible while accommodating their changing needs.

Are there different kinds of supportive living?
There are various supportive living designations. St. Marguerite Manor residents are Supportive Living 4 or Supportive Living 4 (dementia). Supportive Living Level 4 (SL4) is a setting that provides you with a home where you can enjoy privacy and independence with the comfort of knowing health and personal care supports are on site when you need them.

 We also offer Memory Care suites to residents who require Supportive Living Level 4 – Dementia (SL4D). Memory Care includes specialized dementia care methodologies for those residents who require more assistance due to cognitive impairment.

Can couples live together at St. Marguerite Manor?
We understand the importance of keeping couples together and have eight couples’ suites available - for couples only. One member of the couple must be assessed as requiring SL4 care.

What does supportive living at St. Marguerite Manor include?
We provide a myriad of services for our residents to meet their physical, emotional and spiritual needs. This includes 24-hour care, help with daily activities such as personal care and medication, entertainment and activities.

What is St. Marguerite Manor’s approach to care?
We believe in caring for the whole person—mind, body and soul. This means we meet our residents’ physical, emotional and spiritual needs and make every effort to help them maintain their independence. Our residents are the primary decision-makers in their health care whenever possible, but we support them in making decisions. We also strive to create a safe and comfortable environment in which our residents can thrive.

My loved one is active in the community. Will he/she be able to stay involved while living at St. Marguerite Manor?
We understand that many of our residents have made an immense impact on their communities, and we encourage them to remain as active in the community as they wish. We encourage our residents to continue attending faith services, hosting social activities, undertaking fundraising activities or hosting community events if they are able.

How does my loved one get into St. Marguerite Manor?
Alberta Health Services (AHS) Transition Services coordinates St. Marguerite Manor admissions. Your loved one can request St. Marguerite Manor as his or her preferred location after being assessed for eligibility by AHS.

What if there is a waitlist to get in?
Transition Services manages the wait list and can help determine the process and next steps.

Who will take care of my loved one at St. Marguerite Manor?
Our team of healthcare professionals care for each resident based on his or her unique needs. Our teams will work closely with an onsite AHS Case Manager who co-ordinates care and monitors the resident’s needs. Our care teams will also work closely with the resident’s physician and onsite pharmacy. 

Who will be my loved one’s doctor if there are any health concerns?
Your loved one must be under the care of a physician before moving into St. Marguerite Manor.   Residents may continue to access their physician in the community or may opt to be cared for by one of the physicians at St. Marguerite Manor. Our physicians visit the site weekly.

What types of activities are available for my loved one?
We believe that offering our residents a variety of entertainment activities is critical to their social engagement and overall well being. Our activity department offers many activities for residents, including community outings, one-on-one activities, group activities, physical exercise, special events and seasonal festivities.

Nutrition & Accommodations

What are the suites like?
All rooms at St. Marguerite Manor are private suites and include:

  • Television
  • Telephone number (resident must provide their own telephone)
  • Window coverings
  • Private bathrooms with barrier-free showers
  • Closets and cupboards for personal belongings
  • Emergency Call System

Do I need to bring furniture or other items?
Residents will need to bring their own furniture which may include items such as:

  • Bed (unless assessed by an Occupational Therapist as requiring a hospital bed)
  • Bedside table
  • Bedside lamp
  • Easy chair(s)
  • Table or floor lamp
  • Bed linens (at least two sets)
  • Towels and wash cloths
  • Clothes hangers
  • Laundry basket
  • All needed assistive aids such as wheelchairs, walkers and transfer pole 

We also encourage our residents to bring other personal or decorative items to personalize their suites and make them feel at home.

How do I know if my furniture is appropriate?
It is very important to us that St. Marguerite Manor is safe for our residents and care teams. We ask that our residents and their families work with the staff to ensure their suites are furnished in a way that is safe for the resident and allows staff to easily and safely care for the resident.

Please note that floor mats and throw rugs are not allowed as they pose a significant tripping hazard.

What kinds of meals will my loved one get?
Our food is prepared on site following the Canada Food Guide and is approved by a registered dietician. We are happy to accommodate special diets and a dietician is available to consult with the resident and his or her family if needed.

While breakfast, lunch and dinner are normally served at scheduled times, we can be flexible with your loved one’s meal schedule. We also offer daily snacks, tea, coffee and juice.

Visiting

When can I visit?
Family and friends are always welcome at St. Marguerite Manor and can visit 24 hours a day. St. Marguerite Manor is a secure building, so family and friends will be asked to sign in at the entrance and will need an access code after regular business hours.

Can pets visit too?
We welcome family pets as long as they don’t pose a threat to residents, visitors, or staff. We also ask that pets have up-to-date vaccinations and be supervised at all times.

Can I host family events at St. Marguerite Manor?
Yes, we can make arrangements to reserve a space for family events.  Families and friends can bring their own food or arrange to have it prepared by our catering service.

Is there parking?
Yes—there is free visitor parking available.

Is smoking allowed at St. Marguerite Manor?
Since Covenant Care centres are non-smoking environments, residents and visitors cannot smoke anywhere on the property. 

Costs

How much does supportive living cost at St. Marguerite Manor?
Residents are responsible for paying their monthly occupancy fees. The fees for supportive living are set by Alberta Health (Government of Alberta) and depend on the suite type. The monthly fee includes all non-medical services (such as meals, housekeeping and spiritual care) and building costs (maintenance, utilities, etc.). These fees do not cover the cost of care, which is funded by Alberta Health. Please visit the Alberta Health website (http://www.health.alberta.ca/services/continuing-care-accommodation-charges.html)  for details on current supportive living fees.

Residents or their designated representatives will be billed monthly by Covenant Care using pre-authorized debit. Residents or their designated representatives are responsible for any additional costs and charges outlined in the Residency Agreement that is signed prior to moving in.

What if I can’t afford it?
The Alberta Seniors Benefit (ASB) program provides a monthly income supplement to federal income sources including Old Age Security (OAS) and Guaranteed Income Supplement (GIS) for individuals 65 and over.  For more information, contact them at 1.877.644.9992.

Are there any other costs associated with supportive living?
Depending on your loved one’s needs, there may be additional costs such as:

  • Medication co-payment
  • oxygen therapy equipment and supplies
  • eyeglasses, hearing aids, foot care and dental work
  • mobility aids
  • personal care supplies, toiletries, incontinence products and dressing supplies
  • transportation to and from appointments
  • laundry
  • entertainment package for cable television, telephone and internet

Services

Where will my loved one get his or her medications?
Your loved one’s pharmaceutical needs will be provided by Covenant Pharmacy. The pharmacy will work very closely with residents, families and physicians to ensure their medications meet their needs. A clinical pharmacist will regularly visit St. Marguerite Manor to answer our residents’ questions.

Does my loved one have to use Covenant Pharmacy? 
Your loved one is required to use Covenant Pharmacy if Holy Cross Manor is providing medication assistance as part of your loved one’s care plan, for several reasons:

  1. Covenant Pharmacy uses the same medication packaging and delivery for each resident, which ensures safety
  2. Our pharmacists give regular consultations and medication reviews
  3. Covenant Pharmacy often has on-call pharmacists who are available during irregular hours

Do I have to pay for medications?
Alberta Blue Cross Seniors Plan and/or private insurers can cover the cost of your loved one’s medication, but he or she will have to pay the amounts not covered by insurance.

How can St. Marguerite Manor meet my loved one’s spiritual needs?
We are committed to providing spiritual care to all our residents if they want it and we include spiritual care in each resident’s care plan. Our spiritual care team includes a part-time Chaplain, faith leaders from the community and trained volunteers. The Chaplain will visit new residents shortly after they arrive at St. Marguerite Manor to welcome them and determine if they would like access to spiritual care.

An onsite chapel is also available for residents, families, visitors and staff to quietly pray or meditate. Specific dates and times of worship services and special events in the chapel will be posted.

Resources

Map (PDF

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